Responsibilities: Architect, develop and engineer cutting edge monitoring and automation solutions to enhance Colgates overall business program Administer Event Management and Automation Tools - e,g, Netcool Suite (Omnibus, Impact, Network Manager,Log Analysis), Splunk Perform enterprise level automation using Impact application Solve monitoring tools environment-related problems Independently manage projects Deploy business solution using new/innovative technology Present products and services to other teams and management Work in the space of event analytics and correlation Develop and integration of monitoring solutions on premise as well as in the cloud Integrate and build systems capable of monitoring datacenter, Cloud (SaaS/PaaS) Liaise with the Enterprise Service Center team to ensure alignment between the Automation and enterprise operations, thus coordinating the strategic efficiencies and automation Perform AI research, develop tools and assets to support AI solutions within ESC area Prototype and develop scalable algorithms using technical data lake to enable insights and decision-making process. Perform advanced predictive modeling to unearth key metrics and define success. Perform key project management functions to support innovation projects Provide status reports, analytics and updates on all ongoing projects Gather and document business requirements, changes, and feedback Provide recommendations, opinions, and ideas on areas of improvement Provide project assistance to other Automation projects as needed Develop tools to automatically reduce alert volumes and eliminate operational noise. Develop tools to proactively detect problems through smart correlation and clustering of alerts from across your technology ecosystem. ( Reduce MTTR) Streamline collaboration and automate workflow across teams and tools. Codify knowledge and automate sharing to make ITOPs smarter over time. Participate in technology evaluations and assessments. Manage the end-to-end implementation of new technologies relevant to the area of responsibility.
Preferred Qualifications: Bachelor's degree preferably in Computer Science, Information Technology, Mathematics, or Engineering. Minimum 5 years of experience in an IT organization developing, configuring, and implementing IBM Monitoring/Automation solutions (or equivalent). 2+ years of experience with systems engineering of information systems. Knowledge or Experience with Google cloud services. Knowledge of Artificial Intelligence/ machine learning Operations and technologies.
Associated topics: chief program officer, cpo, manage, manager, management, monitor, product manager, project manager, relationship manager, task